Chevrolet Dealers AI Chatbot Goes Rogue Thanks To Pranksters Others played around with the chatbot to get it to act against the interests of the dealership. One user got the bot to agree to sell a car for $1 (this was not, I should note, legally binding). This line constructs the URL needed to access …
Category Archives: AI News
Chatbot Testing: How to Review and Optimize the Performance of Your Bot
How GPT is driving the next generation of NLP chatbots This provides patients with a reliable source of information, whilst helping off-load labor-intensive communication traditionally performed by healthcare workers. SMBs looking for an easy-to-use AI chatbot to scale their support capacity may find Tidio to be a suitable solution. Tidio Lyro lets businesses automate customer …
How automation can help or hinder the pain points of customer service
Wind Tre calls in new marketing capabilities in support of customer experience Making the most of every customer care opportunity begins by strengthening the bond between your marketing and customer service teams. As your working relationship deepens, it will become easier for both parties to identify new ways to wow customers. But, as customer experience …